FAQ
ALL SALES ARE FINAL
No refund store credit only
How do I track my package?
~Tracking numbers will be email via USPS. Most orders are process within 3 business days. (Please keep in mind it may take USPS up to 24 business hours to provide tracking updates once it has been emailed to you)
Can I exchange my item?
**DUE TO THE RECENT EVENTS CAUSED BY COVID-19, WE WILL NOT ACCEPT ANY RETURNS OR EXCHANGES AT THIS TIME...
*If we find any defects on the merchandise or there are any signs of wear we reserve the right to not accept your return
*We do not accept returns or exchanges on sale items, bodysuits, lingerie, white items, swimwear or accessories.
Where do I send my return?
~Once we are notified via email of your agreed upon return. We will then send you a return email within 24hours with the return address and additional information that’s needed to complete your return process.
How can I speak with customer service?
~You are always welcomed to email us at anytime at shopbeautiqueboutique@gmail.com and a representative will contact you within 24-48hrs
You may also call customer service at 1-800-510-1835
between the hours of 10am-4pm (EST) Monday- Friday